Terms & Conditions

Last Updated: 04-02-2025

1. Introduction

Welcome to Abseiling Services Ltd (“Company”, “we”, “our”, or “us”)! These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our website, located at www.abseilingservices.com (“Service”), which is operated by Abseiling Services Ltd.

Our Privacy Policy, available here, also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages. By accessing or using our Service, you agree to abide by these Terms and our Privacy Policy (“Agreements”). If you do not agree with any part of these Agreements, please refrain from using our Service and contact us at [email protected] for assistance.

In these Terms and Conditions:

• User(s): Any third party accessing the website who is not (i) employed by Abseiling Services and acting within the scope of their employment or (ii) engaged as a consultant or service provider accessing the website as part of their engagement.

2. Communications

By using our Service, you agree to receive communications from us, including newsletters, promotional offers, and service updates. You may opt-out of receiving marketing communications at any time by:

• Clicking the “Unsubscribe” link in our emails, or
• Contacting us at [email protected].

Please note that certain non-marketing communications, such as transactional emails (e.g., order confirmations, legal notices), are necessary for the operation of our Service and cannot be opted out of.

3. Purchases and Payments

If you make purchases through our website (“Purchases”), the following terms apply:

Payment Information:
You must provide accurate, current, and complete payment information, including your credit/debit card details, billing address, and any other requested details. By making a purchase, you warrant that:

• You are legally authorized to use the payment method provided.
• The information you provide is accurate and complete.

Third-Party Payment Processors:
We use third-party service providers to facilitate payments securely. By submitting your payment information, you authorize us to share your details with these providers in accordance with our Privacy Policy.

Right to Refuse or Cancel Orders:
We reserve the right to cancel any order for reasons such as:

• Product unavailability.
• Errors in pricing or description.
• Fraudulent or unauthorized transactions.

You will be notified promptly of any cancellation, and refunds will be processed in compliance with applicable laws.

4. User-Generated Content

All content available through our Service is owned by or licensed to Abseiling Services. You may not distribute, modify, transmit, reuse, download, or use any content for commercial purposes without prior written consent.

As a User, you may submit or upload content (“User-Generated Content”). By doing so, you grant Abseiling Services a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with our Service.

5. Prohibited Activities

You may use our Service only for lawful purposes. You agree not to engage in activities that:

• Violate any applicable laws, regulations, or codes of conduct.
• Exploit, harm, or attempt to harm minors.
• Send unsolicited marketing communications (“spam”).
• Impersonate another individual or entity.
• Introduce malicious code (e.g., viruses, trojans) into our systems.

Abuse of the Service may result in termination of your account and legal action, where applicable.

6. Age Restriction

Our Service is intended for individuals aged 18 years or older. By using the Service, you confirm that you meet this requirement. If you are under 18, you must cease using the Service immediately.

7. Account Responsibilities

To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and agree to notify us immediately of any unauthorized use.

8. Intellectual Property

All intellectual property rights related to the Service (including website design, text, graphics, images, and underlying software) belong to Abseiling Services or its licensors. You may use our content solely for personal, non-commercial purposes.

9. Copyright Complaints

If you believe any content on our website infringes your intellectual property rights, you may file a complaint by emailing [email protected] with the subject line “Copyright Infringement”.

10. Analytics and Cookies

We use analytics tools and cookies to enhance user experience and monitor website performance. Our use of cookies is governed by our Cookie Policy, available here.

11. Links to Third-Party Websites

Our Service may contain links to external websites not owned or controlled by Abseiling Services. We do not assume responsibility for the content or privacy practices of third-party websites. Users are advised to review the terms of use and privacy policies of any third-party sites they visit.

12. Limitation of Liability

To the extent permitted by UK law, we disclaim liability for:

• Loss of income, revenue, or profits.
• Loss or corruption of data.
• Any indirect, special, or consequential damages.

Nothing in these Terms excludes liability for:

• Death or personal injury resulting from our negligence.
• Fraudulent misrepresentation.
• Any other liabilities not excludable by law.

13. Termination

We reserve the right to terminate or suspend your access to the Service at any time, without notice, for violations of these Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of Scotland. Disputes arising under these Terms will be subject to the exclusive jurisdiction of Scottish courts.

15. Amendments to Terms

We may update these Terms from time to time. Changes will take effect on the date they are published. Continued use of the Service signifies acceptance of updated Terms.

16. Contact Us

If you have questions or need assistance, you can contact us at:
Abseiling Services Ltd
12 Weir Street, Edinburgh, EH11 4FG
Email: [email protected]